Application – Complete System Training and Full Clinical Support
Our team of qualified and experienced application specialists
- provides training on our treatment planning systems – in-house and on-site
- shows you how to use the entire range of HDR brachytherapy applicators
- provides updates and upgrades to keep your system up-to-date at all times
- is available 24 hours, 7 days a week
Service – Pre-Installation Consulting, Preventive Maintenance, and Immediate Technical Assistance
Our dedicated team of expert service engineers
- helps you to plan the necessary steps in the course of preparing the site before the installation of our HDR afterloader system, in particular calculating the room shielding requirements
- carries out the installation of the device at the hospital, including all accessories, as well as the introduction to the use of the system
- performs maintenances once a year to uphold functionality on a sustained basis
- services your system in case of a repair request worldwide
- updates your SagiPlan® software to keep up with the evolving technology and to maintain the highest level of performance
- offers you technical training and refresher courses
Support – Individual Service Plans and Streamlined Logistics
Our highly motivated and proficient back office team
- customizes service and support plans to your individual needs
- supplies you with required equipment and spare parts in short order, due to smart stock management
- arranges on-time delivery of the sources in line with local regulations for radiation safety